FAQs

Shipping and Delivery

How does shipping and delivery work?
How do I track my order?
Help, I think my order is lost/hasn’t been delivered?
Can I change my shipping address?
Do you ship internationally?
How much does it cost to ship to my country?

Product Questions

Will you restock an item that’s sold out?
Can I send an order as a gift?
I can’t add a product to my cart?

Returns and Exchanges

Do you have a returns policy?
How long until the product is unrefundable?
Can I return my order for a refund?
Do I have to pay for returns?
How long does it take for my return/exchange to be processed?
How long does it take for my refund to be processed?

Payment

How secure is your payment?
What payment types do you offer?
What currency is the store in?

Customer Support

Phone: +1 (919) 304-6261
Email: support@mysticwheelyear.com
Business Address: 2701 MIDWAY DR UNIT 80128, SAN DIEGO, CA 92138, USA

Opening Hours:
Mon–Sat: 8:30 am – 7:00 pm
Sun: 10:00 am – 2:30 pm